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Gallery: Moorestown defeats Colts Neck for Public B girls swimming championship on Feb. 24
NJ.com's girls swimming postseason honors for 2018-19
NJ.com's girls swimming postseason honors for 2018-19
Pingry's Darlene Fung is the 2018-19 NJ.com Girls Swimmer of the Year
Pingry's Darlene Fung is the 2018-19 NJ.com Girls Swimmer of the Year
Bridgewater-Raritan is the NJ.com Girls Swim Team of the Year, 2018-19
Bridgewater-Raritan is the NJ.com Girls Swim Team of the Year, 2018-19
Dennis Bruck of Colts Neck is the NJ.com Girls Swim Coach of the Year, 2018-19
Dennis Bruck of Colts Neck is the NJ.com Girls Swim Coach of the Year, 2018-19
02/21 - 6:30 PM Girls Swimming Team Final 98 Chatham72 02/24 - 9:30 AM Girls Swimming Team Final 66 Immaculate Heart104 02/24 - 11:30 AM Girls Swimming Team Final 64 Bridgewater-Raritan106 02/24 - 1:30 PM Girls Swimming Team Final 72.5 Moorestown97.5 02/24 - 3:30 PM Girls Swimming Team Final 72 Haddonfield98 02/24 - 5:30 PM Girls Swimming Team Final 74 Trinity Hall96
Mount Rushmore: Last days to VOTE for schools to get best-ever athlete polls
Mount Rushmore: Last days to VOTE for schools to get best-ever athlete polls
Mount Rushmore, 2019: VOTE for SJT-area schools to get best-ever athlete polls
Mount Rushmore, 2019: VOTE for SJT-area schools to get best-ever athlete polls
Mount Rushmore, 2019: VOTE for Times-area schools to get best-ever athlete polls
Mount Rushmore, 2019: VOTE for Times-area schools to get best-ever athlete polls
N.J. athletes create major buzz on social media at NJSIAA Scholar-Athlete Awards ceremony
N.J. athletes create major buzz on social media at NJSIAA Scholar-Athlete Awards ceremony
NJSIAA tries again on transfer epidemic, seeks accountability on change of address
NJSIAA tries again on transfer epidemic, seeks accountability on change of address
National Signing Day: A look at where NJ athletes committed to college (UPDATED)
National Signing Day: A look at where NJ athletes committed to college (UPDATED)
Girls swimming: College commitments for the Class of 2019
Girls swimming: College commitments for the Class of 2019
GCIT is The South Jersey Times Girls Swim Team of the Year, 2018-19
GCIT is The South Jersey Times Girls Swim Team of the Year, 2018-19
Ashley Carper of GCIT is The South Jersey Times Girls Swimmer of the Year, 2018-19
Ashley Carper of GCIT is The South Jersey Times Girls Swimmer of the Year, 2018-19
NJ.com's girls swimming postseason honors for 2018-19
NJ.com's girls swimming postseason honors for 2018-19
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Bridgewater-Raritan is the NJ.com Girls Swim Team of the Year, 2018-19
Bridgewater-Raritan is the NJ.com Girls Swim Team of the Year, 2018-19
Pingry's Darlene Fung is the 2018-19 NJ.com Girls Swimmer of the Year
Pingry's Darlene Fung is the 2018-19 NJ.com Girls Swimmer of the Year
South Jersey Times All-Area Girls Swim Team, 2018-19
South Jersey Times All-Area Girls Swim Team, 2018-19
NJ.com's All-State girls swimming: First, Second and Third Team, 2018-19
NJ.com's All-State girls swimming: First, Second and Third Team, 2018-19
Hunterdon County girls swimming season in review, 2018-19
Hunterdon County girls swimming season in review, 2018-19
Dennis Bruck of Colts Neck is the NJ.com Girls Swim Coach of the Year, 2018-19
Dennis Bruck of Colts Neck is the NJ.com Girls Swim Coach of the Year, 2018-19
Trenton Times girls swimming season in review, 2018-19
Trenton Times girls swimming season in review, 2018-19
Swimming MoC: Montgomery, Notre Dame finish season strong
Swimming MoC: Montgomery, Notre Dame finish season strong
Swimming Meet of Champions: Seniors leave their marks
Swimming Meet of Champions: Seniors leave their marks
News and notes from the 2018-19 girls swim Meet of Champions
News and notes from the 2018-19 girls swim Meet of Champions
Girls swimming: Look back at live updates from Meet of Champions final
Girls swimming: Look back at live updates from Meet of Champions final
News and notes from NJSIAA Meet of Champions girls swim preliminaries
News and notes from NJSIAA Meet of Champions girls swim preliminaries
Swimming Meet of Champions: Look back at live updates from the preliminary events
Swimming Meet of Champions: Look back at live updates from the preliminary events
Hopewell Valley's Mari Kwak wins state girls diving title on final dive
Hopewell Valley's Mari Kwak wins state girls diving title on final dive
Bayonne girls, St. Peter's Prep hold on for HCIAL titles
Bayonne girls, St. Peter's Prep hold on for HCIAL titles
Trinity Hall wins fourth straight Non-Public B title
Trinity Hall wins fourth straight Non-Public B title
No. 4 Haddonfield finally tops No. 9 Mountain Lakes to win Public C title (PHOTOS)
No. 4 Haddonfield finally tops No. 9 Mountain Lakes to win Public C title (PHOTOS)
No. 5 Moorestown girls swimming uses depth to repeat as Public B champs (PHOTOS)
No. 5 Moorestown girls swimming uses depth to repeat as Public B champs (PHOTOS)
No. 1 Bridgewater-Raritan wins 4th straight Public A title, cap off dominant campaign (PHOTOS)
No. 1 Bridgewater-Raritan wins 4th straight Public A title, cap off dominant campaign (PHOTOS)
IHA girls swimming ties state record with 12th straight Non-Public A title
IHA girls swimming ties state record with 12th straight Non-Public A title
Girls swimming: State final schedule, links and featured coverage for Sunday, Feb. 24
Girls swimming: State final schedule, links and featured coverage for Sunday, Feb. 24
No. 16 Colts Neck in first Public B final after beating No. 10 Chatham
No. 16 Colts Neck in first Public B final after beating No. 10 Chatham
No. 9 Mountain Lakes looking for fourth straight Public C title
No. 9 Mountain Lakes looking for fourth straight Public C title
No. 3 Cherry Hill East holds off No. 6 Morristown to return to Public A final
No. 3 Cherry Hill East holds off No. 6 Morristown to return to Public A final
No. 5 Moorestown ready to repeat
No. 5 Moorestown ready to repeat
No. 1 Bridgewater-Raritan seniors looking for perfection after advancing to Public A final
No. 1 Bridgewater-Raritan seniors looking for perfection after advancing to Public A final
No. 4 Haddonfield back in final looking for first Public C title
No. 4 Haddonfield back in final looking for first Public C title
Girls swimming: Public semifinal schedule, links and featured coverage for Thursday, Feb. 21
Girls swimming: Public semifinal schedule, links and featured coverage for Thursday, Feb. 21
Trinity Hall girls swimming one win away from 4th straight Non-Public B crown
Trinity Hall girls swimming one win away from 4th straight Non-Public B crown
Newark Academy girls swimming wins, looks for another crack at NP B title
Newark Academy girls swimming wins, looks for another crack at NP B title
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Pingry gets revenge on Mount St. Mary
Pingry gets revenge on Mount St. Mary
Immaculate Heart one step closer to 12th-straight Non-Public A Championship
Immaculate Heart one step closer to 12th-straight Non-Public A Championship
Girls swimming: Non-Public semifinal results, links and featured coverage for Monday, Feb. 18
Girls swimming: Non-Public semifinal results, links and featured coverage for Monday, Feb. 18
Curtiss' Easterns wins cap Times-area team swim season
Curtiss' Easterns wins cap Times-area team swim season
Girls Swimming: 2019 NJSIAA Tournament Brackets, including Groups
Girls Swimming: 2019 NJSIAA Tournament Brackets, including Groups
Girls swimming: Sectional final results, links and featured coverage for Fri., Feb. 15
Girls swimming: Sectional final results, links and featured coverage for Fri., Feb. 15
Chatham recaptures No. Jersey, Sec. 2, Group B girls swimming title
Chatham recaptures No. Jersey, Sec. 2, Group B girls swimming title
Northern Highlands girls continue swimming title streak in North 1, Group B
Northern Highlands girls continue swimming title streak in North 1, Group B
Bernards girls win North 2, Group C swim title for third consecutive year
Bernards girls win North 2, Group C swim title for third consecutive year
Mountain Lakes makes it six straight North 1, Group C swim titles (PHOTOS)
Mountain Lakes makes it six straight North 1, Group C swim titles (PHOTOS)
Morristown girls swimming rolls to title in North 1, Group A (PHOTOS)
Morristown girls swimming rolls to title in North 1, Group A (PHOTOS)
No. 16 Colts Neck edges past rival for program's first sectional title
No. 16 Colts Neck edges past rival for program's first sectional title
Bridgewater-Raritan girls swimming wins 5th straight sectional title
Bridgewater-Raritan girls swimming wins 5th straight sectional title
Gov. Livingston pulls out final relay for 3rd straight sectional title (VIDEO)
Gov. Livingston pulls out final relay for 3rd straight sectional title (VIDEO)
No. 13 Hillsborough makes it four straight sectional titles
No. 13 Hillsborough makes it four straight sectional titles
Grace Zhou voted best underclassman girls swimmer in N.J.
Grace Zhou voted best underclassman girls swimmer in N.J.
Moorestown breaks through, tops Ocean City in South, Group B final (PHOTOS)
Moorestown breaks through, tops Ocean City in South, Group B final (PHOTOS)
Haddonfield wins South C title, seeks long-sought state crown
Haddonfield wins South C title, seeks long-sought state crown
Freestyles come through, give Cherry Hill East girls third straight sectional title
Freestyles come through, give Cherry Hill East girls third straight sectional title
South Jersey swim notes: Postseason runs end, Meet of Champions lies ahead
South Jersey swim notes: Postseason runs end, Meet of Champions lies ahead
Instantly play your favorite free online games including card games, puzzles, brain games & dozens of others, brought to you by Metro News. It also help us understand what visitors do and don't use so that we can continuously improve our digital services. We do not collect any personally identifiable. Girls swimming: State final schedule, links and featured coverage for Sunday. Swimming: NJSIAA Tournament QF round schedule, results, featured games,.
Girls swimming: Sectional final results, links and featured coverage for Wed., Feb. 13
Girls swimming: Sectional final results, links and featured coverage for Wed., Feb. 13
Girls swimming: State semifinal round schedule and links, Tuesday, Feb. 12
Girls swimming: State semifinal round schedule and links, Tuesday, Feb. 12
Girls swimming: State semifinal round schedule and links, Monday, Feb. 11
Girls swimming: State semifinal round schedule and links, Monday, Feb. 11
Girls swimming: NJSIAA Tournament QF round schedule, results, featured games, Friday, Feb. 8
Girls swimming: NJSIAA Tournament QF round schedule, results, featured games, Friday, Feb. 8
Girls swimming: NJSIAA Tournament QF round schedule, results, featured games, Thursday, Feb. 7
Girls swimming: NJSIAA Tournament QF round schedule, results, featured games, Thursday, Feb. 7
Trinity Hall stuns Pennington in final race to win Prep B title; Pingry wins Prep A
Trinity Hall stuns Pennington in final race to win Prep B title; Pingry wins Prep A
Delsea sweeps, Washington Townships boys surprise in swim tourney openers
Delsea sweeps, Washington Townships boys surprise in swim tourney openers
These are the 50 best New Jersey public high schools for sports in 2019, report says
These are the 50 best New Jersey public high schools for sports in 2019, report says
Delsea boys and girls swim prevails in historic meet (PHOTOS)
Delsea boys and girls swim prevails in historic meet (PHOTOS)
Randolph girls swim edges past county rival Mendham in NJSIAA first round (PHOTOS)
Randolph girls swim edges past county rival Mendham in NJSIAA first round (PHOTOS)
Girls swimming: NJSIAA Tournament 1st round schedule, results, featured games, Tuesday, Feb. 5
Girls swimming: NJSIAA Tournament 1st round schedule, results, featured games, Tuesday, Feb. 5
Title contenders in girls swimming, 2019
Title contenders in girls swimming, 2019
Skyland Conference, Somerset County Championship girls swimming coverage
Skyland Conference, Somerset County Championship girls swimming coverage
Colts Neck girls claim Shore Conference swim title
Colts Neck girls claim Shore Conference swim title
Complete coverage of Skyland Conference/Somerset County Championship swim meet (PHOTOS)
Complete coverage of Skyland Conference/Somerset County Championship swim meet (PHOTOS)
Girls swimming: Schedule and links, Friday, Feb. 1
Girls swimming: Schedule and links, Friday, Feb. 1
Girls Swimming: Results and links for Thursday, Jan. 31
Girls Swimming: Results and links for Thursday, Jan. 31
South Jersey swim notes: Team turns tragedy into triumph
South Jersey swim notes: Team turns tragedy into triumph
State swimming brackets: Complete boys and girls pairings
State swimming brackets: Complete boys and girls pairings
Girls Swimming: Shore Conference Championship meet preview
Girls Swimming: Shore Conference Championship meet preview
Girls Swimming: Skyland Conference Championship meet preview
Girls Swimming: Skyland Conference Championship meet preview
Natalie Heim of Middletown North voted as N.J.'s top girls junior swimmer
Natalie Heim of Middletown North voted as N.J.'s top girls junior swimmer
Live updates from the NJSIAA swim seeding meeting
Live updates from the NJSIAA swim seeding meeting
Girls Swimming: Results and links for Wednesday, Jan. 30
Girls Swimming: Results and links for Wednesday, Jan. 30
Notre Dame's Harding, Hopewell Valley's Kwak take Mercer diving titles (PHOTOS/VIDEO)
Notre Dame's Harding, Hopewell Valley's Kwak take Mercer diving titles (PHOTOS/VIDEO)
200-meter replay: Recapping past week of the swim season, Jan. 30
200-meter replay: Recapping past week of the swim season, Jan. 30
Kingsway boys, girls roll to Tri-County swimming titles
Kingsway boys, girls roll to Tri-County swimming titles
Girls Swimming: Schedule and links for Tuesday, Jan. 29
Girls Swimming: Schedule and links for Tuesday, Jan. 29
Swimmers of the week for week of Jan. 21-27
Swimmers of the week for week of Jan. 21-27
Girls swimming: Scotch Plains topples Westfield for Union County crown
Girls swimming: Scotch Plains topples Westfield for Union County crown
Girls Swimming: Schedule and links for Monday, Jan. 28
Girls Swimming: Schedule and links for Monday, Jan. 28
Girls Swimming: Bergen County Meet of Champions results
Girls Swimming: Bergen County Meet of Champions results
Girls Swimming: Hunterdon/Warren/Sussex results
Girls Swimming: Hunterdon/Warren/Sussex results
GMC Championships: J.P. Stevens wins first title, ends East Brunswick streak
GMC Championships: J.P. Stevens wins first title, ends East Brunswick streak
Girls Swimming: Championship meet coverage and links for Jan. 25-27
Girls Swimming: Championship meet coverage and links for Jan. 25-27
Notre Dame, Hun take Mercer County swim titles (PHOTOS/VIDEO)
Notre Dame, Hun take Mercer County swim titles (PHOTOS/VIDEO)
Girls Swimming: Results and links for Friday, Jan. 25
Girls Swimming: Results and links for Friday, Jan. 25
NJ.com's girls swimming Top 20, Jan. 25: Season highlight
NJ.com's girls swimming Top 20, Jan. 25: Season highlight
Championship girls swim meet previews for Jan. 25-26
Championship girls swim meet previews for Jan. 25-26
Girls Swimming: Schedule, featured coverage and links for Thursday, Jan. 24
Girls Swimming: Schedule, featured coverage and links for Thursday, Jan. 24
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NJ.com's All-State girls swimming: First, Second and Third Team, 2018-19
NJ.com's All-State girls swimming: First, Second and Third Team, 2018-19
Trenton Times girls swimming season in review, 2018-19
Trenton Times girls swimming season in review, 2018-19
South Jersey Times All-Area Girls Swim Team, 2018-19
South Jersey Times All-Area Girls Swim Team, 2018-19
News and notes from the 2018-19 girls swim Meet of Champions
News and notes from the 2018-19 girls swim Meet of Champions
Girls swimming: State final schedule, links and featured coverage for Sunday, Feb. 24
Girls swimming: State final schedule, links and featured coverage for Sunday, Feb. 24
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- I can see Apple's point of view. A customer takes apart their computer and wrecks it in the process. Other than the obvious breakage, you don't know what else is broken or compromised. If you fix the obvious and something else is broken or compromised and the problem doesn't show up until after it has been back in service for a while, the customer will blame Apple for not fixing it completely.
- This can be a frustrating issue but it's not just an Apple issue. These guys aren't asking for it to be repaired for free. They admitted they broke it and they say they are offering to pay for the repair. Several years ago I bought an LED television and mounted it on the wall. The wall mount failed an the TV fell and broke. Luckily I was able to use the insurance provided with my credit card that I used to purchase the television to replace it. The crazy problem that I had was the insurance requirement for a repair estimate. Nobody would give me an estimate. They would say it's obviously been dropped. I would agree and just ask for an estimate, which they would continue to refuse.
- I see a cracked screen...
How is it possible all the parts listed are actually damaged?
Did it get hit by lightning? It sounds like Apple didn’t have the parts or experience to make the repairs.
Is the damage Apple’s fault? Obviously not. But the Apple Store should be able to send it somewhere to get fixed, and not for $5000+.
This story is embarrassing for Apple... - Mac Pro sales were in the 'low single digits'? So they literally sold 3 or 4 of those devices? Channel wide? I find that hard to believe.
They present it as a simple cracked screen in the video, which is very misleading. If you watch the whole thing they very clearly state they need a new screen, motherboard, and PSU.I see a cracked screen...
How is it possible all the parts listed are actually damaged?
Did it get hit by lightning? It sounds like Apple didn’t have the parts or experience to make the repairs.
Is the damage Apple’s fault? Obviously not. But the Apple Store should be able to send it somewhere to get fixed, and not for $5000+.
This story is embarrassing for Apple...
We needed to acknowledge due to how popular the video has become, we do not, however, need to drive traffic.No link to the video in question?
They say in the video that it required a power supply, a motherboard, and the display. They really damaged it when putting it back together. They aren't at all disagreeing with what needs repaired, and are in fact the ones who confirm what parts were damaged.I see a cracked screen...
How is it possible all the parts listed are actually damaged?
Did it get hit by lightning? It sounds like Apple didn’t have the parts or experience to make the repairs.
Is the damage Apple’s fault? Obviously not. But the Apple Store should be able to send it somewhere to get fixed, and not for $5000+.
This story is embarrassing for Apple...
So two things. The third-party repair shop lied to get out of doing the repair because the repair certification has been available since before they asked, and the parts that were needed were available about a month or two after they went in to inquire about it. It sometimes takes a bit after launch for parts to make their way through the system and made available to stores and third-party repair shops.
If they went in with the Pro today, chances are it would be able to be repaired. But remember, at this point, the only thing that is left without needing repair is basically a shell, some ram, and the SSD. The rest is shot and needing to be replaced. It would have been cheaper to buy a new one.
The video is really just clickbait and hammed up for the camera.- They wanted a screen replacement and in my opinion, they should be able to get that done by Apple, no matter how much they charge. I know they don't have do to it, because it's in their terms of service, but it shouldn't be, it's not the right thing to do. This Apple defense you wrote up, is pointless in my opinion. Always had Appleinsider in high regards, but how you tried to discredit them was not OK, lost quite a bit of points by me.edited April 2018
Well that's a bizarre double-standard you've just implemented. After all, you're driving traffic to yourself over it, but not even acknowledging the source or linking to it? C'mon, that's not how a real media site operates - especially since you acknowledge it's popular.
We needed to acknowledge due to how popular the video has become, we do not, however, need to drive traffic.No link to the video in question?
I'll be honest, I really enjoy your posts the vast majority of the time, it's great stuff, but this feels like it was written by an Apple employee. Lots of statements in here without any actual backing. Perhaps no more backing than Linus Tech Tips, but at least they provided e-mails. For example you've made warranty claim numbers above - from where though? Like it or not, you're a media site, not just a generic forum. You need to at least specify if that source is Apple, a repair shop, or just your finger in the wind.
But ultimately - none of it matters. It doesn't matter if they did the video purely for show: Apple should be able to give them a price to repair. End of story. The entire justification you tried to piece together doesn't hold water. It's a typical corporate sidestepping of the issue: A consumer just wants it fixed. It doesn't matter if it's a popular YouTuber or not.
(Side note: Long time reader, first time poster. Happy to support you guys via BH Photo links and all.)- 'no matter how much they charge' - Fine. Then the charge is the price of a new computer. Now we have a price for 'repair' can we all please move on?
- edited April 2018
Did you read the article? Did you read the part about the cost of the damaged parts plus the labor being more than a replacement machine? If so, which parts of what you read do you not understand?I see a cracked screen...
How is it possible all the parts listed are actually damaged?
Did it get hit by lightning? It sounds like Apple didn’t have the parts or experience to make the repairs.
Is the damage Apple’s fault? Obviously not. But the Apple Store should be able to send it somewhere to get fixed, and not for $5000+.
This story is embarrassing for Apple...
if (repairCost > replacementCost)
{
ExplainToCustomer()
DeclineRepair()
StopWastingEveryonesTime()
}
Unit percentage-wise. I'll clean it up a bit.Mac Pro sales were in the 'low single digits'? So they literally sold 3 or 4 of those devices? Channel wide? I find that hard to believe.
Why is explaining how the service model works and the facts that make this repair not worth it to “not OK”?They wanted a screen replacement and in my opinion, they should be able to get that done by Apple, no matter how much they charge. I know they don't have do to it, because it's in their terms of service, but it shouldn't be, it's not the right thing to do. This Apple defense you wrote up, is pointless in my opinion. Always had Appleinsider in high regards, but how you tried to discredit them was not OK, lost quite a bit of points by me.- '[P]revious Mac Pro purchases were in the 'low single digits' — as a percentage of all Mac sales (which is more than believable; I'm amazed it ever exceeded 1%), or in millions of sales, or.... what?
- edited April 2018
Read the whole article. At the least, it's a motherboard and screen replacement. At the most, it needed a new power supply too in addition to the motherboard and screen.They wanted a screen replacement and in my opinion, they should be able to get that done by Apple, no matter how much they charge. I know they don't have do to it, because it's in their terms of service, but it shouldn't be, it's not the right thing to do. This Apple defense you wrote up, is pointless in my opinion. Always had Appleinsider in high regards, but how you tried to discredit them was not OK, lost quite a bit of points by me.
I think the moral of the story is don’t buy an “all in one” iMac Pro from Apple. Those parts shouldn’t have been more than $1500, unless they did something stupid and soldered the processor to the motherboard.
They say in the video that it required a power supply, a motherboard, and the display. They really damaged it when putting it back together. They aren't at all disagreeing with what needs repaired, and are in fact the ones who confirm what parts were damaged.I see a cracked screen...
How is it possible all the parts listed are actually damaged?
Did it get hit by lightning? It sounds like Apple didn’t have the parts or experience to make the repairs.
Is the damage Apple’s fault? Obviously not. But the Apple Store should be able to send it somewhere to get fixed, and not for $5000+.
This story is embarrassing for Apple...
So two things. The third-party repair shop lied to get out of doing the repair because the repair certification has been available since before they asked, and the parts that were needed were available about a month or two after they went in to inquire about it. It sometimes takes a bit after launch for parts to make their way through the system and made available to stores and third-party repair shops.
If they went in with the Pro today, chances are it would be able to be repaired. But remember, at this point, the only thing that is left without needing repair is basically a shell, some ram, and the SSD. The rest is shot and needing to be replaced. It would have been cheaper to buy a new one.
The video is really just clickbait and hammed up for the camera.
If you buy a Pro machine, everything should be able to be swapped out: the CPU, GPU, drive, ram, etc. (no the CPU probably isn’t upgradable for a reasonable amount).
The “can’t be upgraded” bit them in the ass. This is a poor design for a Pro machine.
Oh, puh-lease. They only people who should be embarrassed are the yutzes who didn't know how to take proper care in reassembling the machine, and went ahead and tried anyway. The recent court ruling voiding 'Don't you dare remove this label or your warranty will be voided' labels did not cover bozos breaking their own hardware.I see a cracked screen...
How is it possible all the parts listed are actually damaged?
Did it get hit by lightning? It sounds like Apple didn’t have the parts or experience to make the repairs.
Is the damage Apple’s fault? Obviously not. But the Apple Store should be able to send it somewhere to get fixed, and not for $5000+.
This story is embarrassing for Apple...- edited April 2018
I've worked in multiple repair shops. I know how the procedure works and verified it over the course of the day -- which is why we didn't publish this last night.
Well that's a bizarre double-standard you've just implemented. After all, you're driving traffic to yourself over it, but not even acknowledging the source or linking to it? C'mon, that's not how a real media site operates - especially since you acknowledge it's popular.
We needed to acknowledge due to how popular the video has become, we do not, however, need to drive traffic.No link to the video in question?
I'll be honest, I really enjoy your posts the vast majority of the time, it's great stuff, but this feels like it was written by an Apple employee. Lots of statements in here without any actual backing. Perhaps no more backing than Linus Tech Tips, but at least they provided e-mails. For example you've made warranty claim numbers above - from where though? Like it or not, you're a media site, not just a generic forum. You need to at least specify if that source is Apple, a repair shop, or just your finger in the wind.
But ultimately - none of it matters. It doesn't matter if they did the video purely for show: Apple should be able to give them a price to repair. End of story. The entire justification you tried to piece together doesn't hold water. It's a typical corporate sidestepping of the issue: A consumer just wants it fixed. It doesn't matter if it's a popular YouTuber or not.
(Side note: Long time reader, first time poster. Happy to support you guys via BH Photo links and all.)The repair price estimated was the same at the three shops we called and have worked with in the past for many pieces -- none of which wanted to be named. Thus, the 'AppleInsider has been told' part.
I appreciate your point of view, and your readership. I've been on both sides of this counter. But, if a consumer brought me a box of parts and ask for a repair, I'd have told him to forget it back in the days of the Mac SE, the iMac DV, and in the tail-end of the 5,1 Mac Pro days.The customer is not always right. - You break what is a pretty new, costly computer to show it off to the world. Something Apple sure as hell doesn't recommend. This is the results. There just may not be a whole lot of spare parts in the supply chain at this point in time. After all, these things shouldn't be failing at all at this point. If something did, and you didn't take it apart, if it can't be fixed, Apple would replace the whole computer. That's all out the window when you pull it apart yourself and break the screen, Motherboard, and power supply. Down the line, spare parts will be available, but the only real option is just buying a whole new computer and this time don't take it apart.
Ah look, he’s an armchair electrical engineer and armchair logistics expert too. Impressive.
I think the moral of the story is don’t buy an “all in one” iMac Pro from Apple. Those parts shouldn’t have been more than $1500, unless they did something stupid and soldered the processor to the motherboard.
They say in the video that it required a power supply, a motherboard, and the display. They really damaged it when putting it back together. They aren't at all disagreeing with what needs repaired, and are in fact the ones who confirm what parts were damaged.I see a cracked screen...
How is it possible all the parts listed are actually damaged?
Did it get hit by lightning? It sounds like Apple didn’t have the parts or experience to make the repairs.
Is the damage Apple’s fault? Obviously not. But the Apple Store should be able to send it somewhere to get fixed, and not for $5000+.
This story is embarrassing for Apple...
So two things. The third-party repair shop lied to get out of doing the repair because the repair certification has been available since before they asked, and the parts that were needed were available about a month or two after they went in to inquire about it. It sometimes takes a bit after launch for parts to make their way through the system and made available to stores and third-party repair shops.
If they went in with the Pro today, chances are it would be able to be repaired. But remember, at this point, the only thing that is left without needing repair is basically a shell, some ram, and the SSD. The rest is shot and needing to be replaced. It would have been cheaper to buy a new one.
The video is really just clickbait and hammed up for the camera.
If you buy a Pro machine, everything should be able to be swapped out: the CPU, GPU, drive, ram, etc. (no the CPU probably isn’t upgradable for a reasonable amount).
The “can’t be upgraded” bit them in the ass. This is a poor design for a Pro machine.